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One-on-One Customer Support

Help is a Personal Thing with Us

When you contact CosmoLex for support, you get help directly from CosmoLex. No long wait times, no offshore call centers, and no temps reading from a script. You’ll talk with a member of the CosmoLex team in New Jersey who knows the product inside and out. You’ll get our undivided attention, as long as it takes, to get your CosmoLex-related question answered…by your definition, not ours.

Daily Deep Dives

When you’re ready to dig into one particular area, such as “trust accounting” or “billing”, you can also sign up for one of our live Daily Training Sessions. This online, small-group training is completely interactive — you’ll get all your questions answered first-hand. Click here to browse the current schedule & save your spot.

Data Migration Help

Your data is important. That’s why CosmoLex has developed a toolkit to assist in migrating client and matter data from your old software or manual spreadsheets. We can also provide detailed guidelines on how to close your financial books and transfer starting balances properly. Every year, numerous law firms migrate to CosmoLex; we’ll work with you on a data migration plan that fits your requirements. If you have a large firm or more complex situation, you can get additional help from one of the dozens of CosmoLex Certified Consultants located throughout the country.